GET IN TOUCH

Reach the Concierge

Our team is available 24/7 across European time zones.

🏛

WARSAW

Sofitel Warsaw Victoria

Królewska 11, 00-065 Warszawa

+48 22 657 80 11

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SOPOT

Sofitel Grand Sopot

Powstancow Warszawy St 12, 81-718 Sopot

+48 58 520 60 00

🇫🇮

HELSINKI HQ

Nordic Entertainment Office

Satamakatu 18B, 00160 Helsinki

+358 45 7819 4421

Send a Message

We respond within two hours during business hours.

PREMIUM SUPPORT

VIP members enjoy direct line access to a personal host, available 24/7.

📧 [email protected]
📞 +358 45 7819 4421
💬 CHAT ON WHATSAPP

Frequently Asked

HOW DO I BECOME A VIP MEMBER?
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VIP membership is by application. Submit your interest via the contact form or call our concierge line. Our team reviews applications within 48 hours.
WHICH CASINOS ARE IN YOUR NETWORK?
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Our partners include Royal Casino, Hit Casino, Win Casino Saski Kraków, Casino Wrocław, Grand Casino Wrocław and the broader Casinos Poland network.
IS THERE A MINIMUM AGE?
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All Polish casinos require guests to be 18 years or older with valid identification.
DO YOU ARRANGE AIRPORT TRANSFERS?
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Yes — Mercedes S-Class chauffeur service is available for Warsaw Chopin, Gdańsk Lech Wałęsa, Kraków-Balice, and Wrocław airports.